Netmax Services
Home Company Profile Contact Us
HOSTING SERVICES MANAGED SERVICES HOSTED TELEPHONY DATA CENTRE

Eye opener:

 

“If your yearly turnover is $100,000 and average working days are 250 [weekends and holidays excluded], the productivity of business operation for a day is $400 and per hour $50, if your employee’s computer system is down, your IT/service contractor takes hours to see/attend the problem and diagnose the issue, and couple of hours to solve it, you know how much it costs to you.

 

Now consider Salary Cost, Non-productivity, and Duplication of work, Data loss and Backup/Restore Process time. Can you envisage your actual loss for this downtime? “

 
NETMAX Services Home > Managed Services

Managed Services

NETMAX works closely with you on an ongoing basis to build relationship and understand your IT needs. We manage and support your existing IT infrastructure with leading skills and technologies. Our solutions are customized and flexible enough for your present and future needs. We become part of your IT team to deliver efficiencies with resulting business benefits.

What are NETMAX Managed Services?

Out Remote Monitoring and Management Solution provides system health status from single dashboard, from wherever you are. The Remote Assistance is lightening fast to connect to the system to support or troubleshoot the issues. It provides greater scalability by allowing the monitoring of not only computer systems, but also multi vendor devices.

Features
  • Remote monitoring and management of Windows and non-Windows systems and networking devices
  • Software Distribution, File Transfer, Patch management and Script execution- all can be done remotely
  • Automatic System/Device discovery allows important system information in minutes

 

Why NETMAX?

Our key services include IT consultancy and outsourcing options, server management, Remote and Onsite technical support and 24*7 monitoring of systems across our plans to suit your business needs.

Our skills and experience to manage IT, high availability of Services and Operations provide benefits to you by reducing the cost and complexity of management of your own IT. NETMAX Remote Monitoring and Management Solution also provide reports on business critical IT systems, so you can measure its performance.

Our team of dedicated professionals provides best support and technical solutions to reduce the potential disruption, so you can run business operations smoothly.

Our track record of managing IT infrastructure is more than 10 years. We have already succeeded in long and valuable customer relationships with some of Australia’s prestigious companies, including Software, Social Networking and Gaming.

Our Flexible Plans are simple and clear. Plans start with as low as [Watch out for updates] $$$. This allows you to lowering the risk and expenses on IT. You budget your IT well before they overshoot, so you know what exactly you are going to spend for the services. This would help your business in projecting income/expenses for future plan and growth.

What are Your Benefits?
  • Faster problem resolution
  • Reduced downtime
  • 24x7 monitoring
  • Enterprise class suit of application to Monitor and Manage systems remotely
  • Onsite IT Support available
  • Prevent issues before they occur, Proactive actions and processes
  • Increased Employee productivity, Save time in fault finding process
  • Peace of Mind, Focus on core business activities
  • Multi location Support through Remote Monitoring and Assistance
  • Priority Support over non-managed customers

How you get it?
Our service delivery is through dedicated space in world class facility data centre, with skilled Helpdesk supported by IT Specialists and field engineers. You can simply access support by one click from our website.